INTERNATIONAL ORDERS

BOOGstuff ships internationally to the United States. Please keep in mind that you will be responsible for any taxes / duties incurred by destination country. For international returns, we cannot refund any import fees. It is up to the customer to cover shipping and handling as well as any duties or tariffs incurred. I use Canada Post, but if you prefer a different service please let me know ahead of time.

Don’t live in the US or Canada and still want to order? Contact me! I’m happy to get a shipping quote for any country. :)


PRE-ORDERS

Please allow 4-6 weeks for delivery. Pre-orders are charged at time of purchase.


RETURNS + EXCHANGES

BOOGstuff will only return/exchange items purchased through boogstuff.com and a copy of your receipt is required. Items purchased through a BOOGstuff retailer must be returned/exchanged through that specific retailer, observing their particular return/exchange policy.


ONLINE

BOOGstuff proudly stands behind the design and quality of our products. If for any reason you are not satisfied with your purchase, you may return it within 14 days of the receipt for a full refund (not including shipping). The item must be returned in unused condition, and in its original packaging to assure full credit. No item can be accepted for return or exchange which bears any indication that it was used.


SHIPPING RETURNED MERCHANDISE

We recommend shipping returned merchandise insured parcel post for tracking purposes, and that a customer request adequate insurance to cover the purchase price of the shipment. BOOGstuff will not assume responsibility for reimbursement or compensation in the event that return packages are lost, stolen, or mishandled. We reserve the right to refuse return of any merchandise that does not meet the above return requirements in BOOGstuff’s sole discretion. Please send your return to:

BOOGstuff 

Attention: Lindsey Davidson

2482A Kentmere Ave. Cumberland, BC V0R 1S0

+1 778.887.9419


SALE + REDUCED MERCHANDISE

All sale and reduced merchandise are final sale and not eligible for return or exchange.


PRODUCT AVAILABILITY

All products are subject to availability. 

*All items are handmade and may differ from the image.


PAYMENT + PRICING

BOOGstuff accepts the following forms of payment for online purchases, we use Stripe:

  • Visa (credit and debit cards)

  • MasterCard (credit and debit cards)

  • American Express

  • Apple Pay

Prices displayed on the BOOGstuff website are quoted in Canadian dollars (CAD)

Title to products you order on this website and risk of loss or damage to products, passes to you upon delivery.


MEASURMENTS

Dimensions displayed on the BOOGstuff website are noted in inches, centimeters and millimeters. While we try to ensure that all measurements on our website are accurate, errors may occur.